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My husband and I have found, that when things don’t go the way we (in general) would like, or expect them to in a transaction, we quickly make our displeasure known, but fail to compliment when it is warranted. To that end, we would like to say how pleased we were with the service we received from two of your associates.
Brian Cook and Ryan Zook’s knowledge and professionalism was displayed from their very first listing appointment to the day we closed the deal on the sale of our home, as well as their help and consideration in finding us temporary residence. Every detail was presented and quickly negotiated, giving us a very smooth and satisfactory transaction.
We would like to commend Brian and Ryan for a job well done! We will not hesitate to recommend them whenever possible. Our thanks and appreciation!
-- Alan and Clover Webster, Leesburg, VA
I want to thank you for doing a great job helping us sell our home for $70,000 more than we expected. When we lived in California, I had a Real Estate business and for 10 years it was our bread and butter. It is a seven day a week job and is never easy. You both are naturals and are very lucky to have found something you thoroughly enjoy. I will not hesitate to let friends know of your services.
-- Mel and Barbara Silberzahn, Fairfax, VA
The Cook and Zook Team are such consummate professionals, they not only made it possible for me to sell my home for 97% of the list price in just five days (and during a slow market!), but they also helped me find and purchase a perfect property as my next home. Their combined knowledge of market conditions, their diligence in always providing quality service, and their determination to satisfy their clients during all aspects of the real estate transaction process easily made this the best home buying and selling experience I have ever had.
-- David Simpson, Vienna, VA
Being a professional real estate investor, I've dealt with numerous agents in various markets in Virginia, and the Cook and Zook Team stand head and shoulders above the competition. In a few short years, they've arranged the purchase and sale of more than five properties with stellar negotiation skills, hard work and responsiveness. The professional relationship has turned to friendship as I believe trust in your realtor is of the utmost importance. You can count on Cook and Zook to implement new age marketing techniques, and to explore every possible avenue in your home purchase or sale.
-- Andrew Sterling, Co-President, CapVen, LLC
My brother and I would like to express our gratitude to Ryan Zook and Long and Foster for the professionalism, care, and consideration shown to us during a very difficult time. Our mother passed away in November, leaving a townhouse in Burke to be sold. I met with Ryan in January. He explained our options, gave us information on current listings and sales in the area, and assured us that he would care for the house. Ryan also went to the extra effort to put a Contractor's Lock box on the house, and arranged to have contractors come in to give us estimates on paint, carpet, and repairs. I did not have to leave work to have this done, as I would have had I done this all on my own.
Ryan was successful in bringing in the buyer and helping all of us come to agreement on the sale. The paperwork for settlement was done efficiently. The date for settlement was a day before the date in the contract. There were no delays or problems for us. Ryan was always available when I had a question or concern. He offered advice without pressure.
Having sold homes in the past, I have to say that this was the most pleasant experience I have had in dealing with a Realtor. Ryan is a true professional, yet shows interest and concern for his clients. After telling friends of this experience, they have asked for Ryan's contact information as they have been impressed with the work he has done for us.
I know that I would turn to Ryan again for my real estate needs.
-- Susan Miller, Burke, VA
I had the honor and privilege of working with the Cook and Zook team on the recent sale and purchase of my home. This was my first time selling a home and also the first time I was buying one on my own! The details, time investment and emotional rollercoaster that accompany these transactions were all new to me. Brian Cook did an OUTSTANDING job explaining all aspects and the various decisions and options that occurred along the way. It never felt like I was ‘doing this alone’ as Brian’s sincere concern for my best interest was conveyed in every conversation and every detail. The end result was the successful sale of my home during one of the worst times for sales in the real estate market! Subsequent to the sale, was the purchase of my new home which was the exact model that I wanted and in the very neighborhood that I was hoping to move in to. Success and complete satisfaction! Brian would not have settled for less. The sale and purchase of a home is no small thing. Brian was such an integral part of such an important decision and time in my life. I would recommend him and the Cook and Zook team to anyone looking to buy or sell. Their knowledge, compassion and commitment to excellence are second to none!
-- Christa Bist, Ashburn, VA
I have purchased, rented, and sold more than a handful of properties in the Northern Virginia and Harrisonburg areas with the help of the Cook and Zook Team. They were able to help me answer questions about 1031 Tax Exchanges for my future investments as well as structure the best purchase contracts to help me achieve zero money down transactions. By pursuing my best interests, they have found me profitable real estate investments. My family, as well as multiple friends, have worked with Cook and Zook and were as pleased as I am. They have top notch customer service and will make sure that your real estate transactions go smoothly. I will continue to use and recommend Cook and Zook’s real estate services far into the future.
-- Jesse Nielsen, Arlington, VA
The Cook and Zook Team were very professional in helping us sell our home for more money than we expected. They offered useful advice from helping prepare our house before we put it on the market through the entire negotiation process. We had a unique property with few local comparables so the marketing had to be vigorous. For an expensive single family home, we were surprised to have a ratified contract in six days. We couldn’t ask for anything more and we will recommend them to everyone!
-- Mike and Cindy, Fairfax, VA
I recently worked with a team of agents, Brian Cook and Ryan Zook. They were very helpful and professional. My family and I are really impressed and fortunate to work with the two of them, as I’m sure Long and Foster is fortunate to have them. If their knowledge and services were evaluated on a ratings scale, with 1=poor and 10=excellent, I would give them a 10 and beyond. I look forward to working with them in the future and consider Brian and Ryan our lifetime agents. Similarly to everyone having a family doctor, we have found our “real estate doctor.”
-- Hiten Patel, Sterling, VA
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